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Technical Service Centre

service contracts

 Technical Service Contracts

Café Bar are please to offer a range of flexible service solutions depending on your needs and budget.

Our two main standard levels of maintenance contract cover the majority of needs but if you have more specific requirements please let us know.






Gold Technical Service Contract

gold cover (monday-friday)

Customers receive full service cover for the normal working week (Monday to Friday excluding Bank Holidays).

Cafe Bar suggest that customers should consider having a CTU (Calcium treatment Unit) fitted to all machines during installation. This not only improves the consistency, taste and aroma of our high quality drinks but also reduces the calcium 'build-up' that can cause major damage to the equipment. Damage that results from limescale build-up is not normally covered under our warrantee or service contract unless a CTU has been fitted.



 

Platinum Service Contract

platinum cover (7 day)

Our Platinum Maintenance Cover is designed to meet the needs of our customers whose businesses operate 7 days a week. Have total peace of mind that you are covered even if your machine should go wrong during a busy weekend.

Once we have agreed with you the machine best suited to your needs we will explain the specific maintenance options available to you.

Please note that operator error induced faults are chargeable at the standard call out rate irrespective of annual service cover, as is damage due to abuse or vandalism.